Learn more in our

Learn more in our

Learn more in our

Learn more in our

Learn more in our

Customer Experience Solutions made in Europe

Understand customers better

and provide better service
and do more effective marketing

For over 30 years, we have been supporting our clients with tailor-made CX solutions to improve their customer relationships, increase referral rates, and reduce churn rates.

Customer Experience Solutions made in Europe

Understand customers better

and provide better service
and do more effective marketing

For over 30 years, we have been supporting our clients with tailor-made CX solutions to improve their customer relationships, increase referral rates, and reduce churn rates.

Customer Experience Solutions made in Europe

Understand customers better

and provide better service
and do more effective marketing

For over 30 years, we have been supporting our clients with tailor-made CX solutions to improve their customer relationships, increase referral rates, and reduce churn rates.

Customer Experience Solutions made in Europe

Understand customers better

and provide better service
and do more effective marketing

For over 30 years, we have been supporting our clients with tailor-made CX solutions to improve their customer relationships, increase referral rates, and reduce churn rates.

Customer Experience Solutions made in Europe

Understand customers better

and provide better service
and do more effective marketing

For over 30 years, we have been supporting our clients with tailor-made CX solutions to improve their customer relationships, increase referral rates, and reduce churn rates.

Customer Experience Pioneers
for 30+ years

Tailor-made
CX solutions

moveXM Infinity is an enterprise-level CX platform – optimized for complex organizations with high individual requirements.

moveXM Next is a lean solution for customer feedback and CX management, designed to generate initial results quickly without a major IT project and with a manageable budget.

Tailor-made
CX solutions

moveXM Infinity is an enterprise-level CX platform – optimized for complex organizations with high individual requirements.

moveXM Next is a lean solution for customer feedback and CX management, designed to generate initial results quickly without a major IT project and with a manageable budget.

Tailor-made
CX solutions

moveXM Infinity is an enterprise-level CX platform – optimized for complex organizations with high individual requirements.

moveXM Next is a lean solution for customer feedback and CX management, designed to generate initial results quickly without a major IT project and with a manageable budget.

Hosted in Europe –
maximum data protection

We are a European provider and host our platforms 100% in Germany and the Netherlands. Naturally GDPR-compliant and certified according to TISAX, ISO 27001 and ISO 9001:2015.

Certified
Data Security
ISO 27001

Certified
Quality Management
ISO 9001:2015

Hosted in Europe –
maximum data protection

We are a European provider and host our platforms 100% in Germany and the Netherlands. Naturally GDPR-compliant and certified according to TISAX, ISO 27001 and ISO 9001:2015.

Certified
Data Security
ISO 27001

Certified Quality Management
ISO 9001:2015

Hosted in Europe –
maximum data protection

We are a European provider and host our platforms 100% in Germany and the Netherlands. Naturally GDPR-compliant and certified according to TISAX, ISO 27001 and ISO 9001:2015.

Certified
Data Security
ISO 27001

Certified
Quality Management
ISO 9001:2015

Hosted in Europe –
maximum data protection

We are a European provider and host our platforms 100% in Germany and the Netherlands. Naturally GDPR-compliant and certified according to TISAX, ISO 27001 and ISO 9001:2015.

Certified
Data Security
ISO 27001

Certified
Quality Management
ISO 9001:2015

Excellent consulting thanks to +30 years of CX experience

We bring over 30 years of experience with regional and global customer experience programs, customer satisfaction research, and technology.

Excellent consulting thanks to +30 years of CX experience

We bring over 30 years of experience with regional and global customer experience programs, customer satisfaction research, and technology.

Excellent consulting thanks to +30 years of CX experience

We bring over 30 years of experience with regional and global customer experience programs, customer satisfaction research, and technology.

Excellent consulting thanks to +30 years of CX experience

We bring over 30 years of experience with regional and global customer experience programs, customer satisfaction research, and technology.

Innovation
& Future Viability

Our AI 'Aiden' automatically analyzes customer feedback in real time, detects sentiments, and delivers directly actionable recommendations.

A massive time saver for our customers.

Awarded and funded by the Federal Ministry for Research, Technology, and Space.

Innovation
& Future Viability

Our AI 'Aiden' automatically analyzes customer feedback in real time, detects sentiments, and delivers directly actionable recommendations.

A massive time saver for our customers.

Awarded and funded by the Federal Ministry for Research, Technology, and Space.

Innovation
& Future Viability

Our AI 'Aiden' automatically analyzes customer feedback in real time, detects sentiments, and delivers directly actionable recommendations.

A massive time saver for our customers.

Awarded and funded by the Federal Ministry for Research, Technology, and Space.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Success stories


of our customers

Discover
your tailored CX solution

To better understand customers, increase loyalty, and reduce churn rates

Customer Experience Software made in Europe
Customer Experience Software made in Europe
Customer Experience Software made in Europe
CX Pioneers with 30+ Years of Experience
CX Pioneers with 30+ Years of Experience
CX Pioneers with 30+ Years of Experience
CX pioneers with 30+ years of experience in software and consulting
AI on board for future-proof solutions
AI on board for future-proof solutions
AI on board for future-proof solutions

Frequently Asked Questions

What is moveXM Infinity?

moveXM Infinity is a scalable CX platform for large companies and corporations. It supports complex customer experience programs across many markets, brands, channels, customer journeys, and touchpoints – including real-time analyses, role logistics, closed-loop processes, BI, AI, and centralized control. With our modular, customizable enterprise-grade CXM platform, we support CXM programs in highly complex organizations to make customer experiences across the entire customer journey measurable, manageable, and strategically usable.

What is moveXM Next?

moveXM Next is the lean solution for a quick start in Customer Experience. Companies can create their own surveys, collect feedback, and analyze results directly in the system without an IT project. moveXM Next can be implemented quickly, covers all essential core requirements of a CX system, and thus enables an uncomplicated start. If requirements increase, a migration to moveXM Infinity can take place – without data loss and without changing providers.

What makes moveXM stand out as a provider?

moveXM offers consulting and technology from a single source. With over 30 years of experience in the CX sector, we design individual programs for your company – no "off-the-shelf CX". Made in Germany and the Netherlands, closely by your side: together we develop exactly the CX program that suits you. As the moveXM Group, we specialize in Customer Experience Management (CXM) and look back on over 30 years of experience in international market research and with regional and global customer experience programs. We programmed our first CXM platform back in 2005 – and thus set standards for technology, methodology, and effectiveness in managing customer satisfaction and customer orientation at an early stage. We offer all classic Voice-of-the-Customer and CXM services from a single source – from omni-channel feedback collection and KPI measurement to AI-supported analysis and reporting, right through to workflow-based action tracking. This eliminates interface problems, and results can be achieved quickly and consistently. Our industry-specific expertise, combined with our powerful technology and high data protection standards (hosting in Germany / EU, ISO certifications), enables us to implement customer-specific requirements efficiently and effectively. In this way, we make a measurable contribution to improving products, services, and processes for our clients such as VW, BMW, Audi, Provinzial, Stadtwerke Bochum, E.Vita, Stadtwerke Delmenhorst, and others.

Which industries is moveXM focused on?

moveXM is primarily used in industries with high standards for customer service quality. Our customers come from the automotive sector, insurance, energy providers, and large service organizations.

Is my data secure with moveXM?

Yes. moveXM meets the highest security standards, is GDPR-compliant, and is operated exclusively on servers within the EU. Customer data is not used to train AI models.

Is AI integrated into moveXM?

Yes. moveXM offers integrated AI features that support real-time automatic feedback analysis, pattern recognition, and action prioritization.

Which companies are already working with moveXM?

moveXM is used by international corporations, leading brands in the automotive sector, as well as by insurance and energy companies.

What is moveXM Infinity?

moveXM Infinity is a scalable CX platform for large companies and corporations. It supports complex customer experience programs across many markets, brands, channels, customer journeys, and touchpoints – including real-time analyses, role logistics, closed-loop processes, BI, AI, and centralized control. With our modular, customizable enterprise-grade CXM platform, we support CXM programs in highly complex organizations to make customer experiences across the entire customer journey measurable, manageable, and strategically usable.

What is moveXM Next?

moveXM Next is the lean solution for a quick start in Customer Experience. Companies can create their own surveys, collect feedback, and analyze results directly in the system without an IT project. moveXM Next can be implemented quickly, covers all essential core requirements of a CX system, and thus enables an uncomplicated start. If requirements increase, a migration to moveXM Infinity can take place – without data loss and without changing providers.

What makes moveXM stand out as a provider?

moveXM offers consulting and technology from a single source. With over 30 years of experience in the CX sector, we design individual programs for your company – no "off-the-shelf CX". Made in Germany and the Netherlands, closely by your side: together we develop exactly the CX program that suits you. As the moveXM Group, we specialize in Customer Experience Management (CXM) and look back on over 30 years of experience in international market research and with regional and global customer experience programs. We programmed our first CXM platform back in 2005 – and thus set standards for technology, methodology, and effectiveness in managing customer satisfaction and customer orientation at an early stage. We offer all classic Voice-of-the-Customer and CXM services from a single source – from omni-channel feedback collection and KPI measurement to AI-supported analysis and reporting, right through to workflow-based action tracking. This eliminates interface problems, and results can be achieved quickly and consistently. Our industry-specific expertise, combined with our powerful technology and high data protection standards (hosting in Germany / EU, ISO certifications), enables us to implement customer-specific requirements efficiently and effectively. In this way, we make a measurable contribution to improving products, services, and processes for our clients such as VW, BMW, Audi, Provinzial, Stadtwerke Bochum, E.Vita, Stadtwerke Delmenhorst, and others.

Which industries is moveXM focused on?

moveXM is primarily used in industries with high standards for customer service quality. Our customers come from the automotive sector, insurance, energy providers, and large service organizations.

Is my data secure with moveXM?

Yes. moveXM meets the highest security standards, is GDPR-compliant, and is operated exclusively on servers within the EU. Customer data is not used to train AI models.

Is AI integrated into moveXM?

Yes. moveXM offers integrated AI features that support real-time automatic feedback analysis, pattern recognition, and action prioritization.

Which companies are already working with moveXM?

moveXM is used by international corporations, leading brands in the automotive sector, as well as by insurance and energy companies.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Hosted & Made
in Europe

Data storage
in Europe

Certified data security
ISO 27001

Certified Quality Management
ISO 9001:2015

© 2026 moveXM GmbH. moveXM is a registered trademark.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Hosted & Made
in Europe

Data storage
in Europe

Certified data security
ISO 27001

Certified Quality Management
ISO 9001:2015

© 2026 moveXM GmbH. moveXM is a registered trademark.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Hosted & Made
in Europe

Data storage
in Europe

Certified data security
ISO 27001

Certified Quality Management
ISO 9001:2015

© 2026 moveXM GmbH.
moveXM is a registered trademark.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Hosted & Made
in Europe

Data storage
in Europe

Certified data security
ISO 27001

Certified Quality Management
ISO 9001:2015

© 2026 moveXM GmbH.
moveXM is a registered trademark.

Your customized demo – schedule an appointment

You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.

Hosted & Made
in Europe

Data storage
in Europe

Certified data security
ISO 27001

Certified Quality Management
ISO 9001:2015

© 2026 moveXM GmbH.
moveXM is a registered trademark.