Learn more in our
Learn more in our
AI at moveXM
Discover Aiden:
The legally compliant AI,
that makes everything easier
Discover Aiden: The legally compliant AI that makes everything easier
Aiden is at your side as an AI assistant in moveXM solutions. He evaluates data for you, creates summaries, and optimizes customer communication.
Aiden is your analyst, assistant
and adviser for all things CX
Aiden analyzes large amounts of data in record time
Aiden analyzes thousands of open-text comments in seconds and creates a summary.
Aiden analyzes large amounts of data in record time
Aiden analyzes thousands of open-text comments in seconds and creates a summary.
Aiden analyzes large amounts of data in record time
Aiden analyzes thousands of open-text comments in seconds and creates a summary.
Aiden analyzes large amounts of data in record time
Aiden analyzes thousands of open-text comments in seconds and creates a summary.
You will receive automated action recommendations for your use cases
You can also use Aiden as a source of ideas to derive actions from data that strengthen your customer relationships.
You will receive automated action recommendations for your use cases
You can also use Aiden as a source of ideas to derive actions from data that strengthen your customer relationships.
You will receive automated action recommendations for your use cases
You can also use Aiden as a source of ideas to derive actions from data that strengthen your customer relationships.
You will receive automated action recommendations for your use cases
You can also use Aiden as a source of ideas to derive actions from data that strengthen your customer relationships.
Aiden provides
relief in customer service
Aiden generates personalized emails for customer inquiries in seconds, tailored to your industry, and creates individual action recommendations for your agents.
Aiden provides
relief in customer service
Aiden generates personalized emails for customer inquiries in seconds, tailored to your industry, and creates individual action recommendations for your agents.
Aiden provides
relief in customer service
Aiden generates personalized emails for customer inquiries in seconds, tailored to your industry, and creates individual action recommendations for your agents.
Aiden provides
relief in customer service
Aiden generates personalized emails for customer inquiries in seconds, tailored to your industry, and creates individual action recommendations for your agents.
AI without compromises on data protection and security
Your data remains GDPR-compliant within the EU, is not used for model training, and is protected according to ISO 27001. Through targeted prompt engineering, proven models, and reliable anonymization, you receive secure, resilient results.
AI without compromises on data protection and security
Your data remains GDPR-compliant within the EU, is not used for model training, and is protected according to ISO 27001. Through targeted prompt engineering, proven models, and reliable anonymization, you receive secure, resilient results.
AI without compromises on data protection and security
Your data remains GDPR-compliant within the EU, is not used for model training, and is protected according to ISO 27001. Through targeted prompt engineering, proven models, and reliable anonymization, you receive secure, resilient results.
AI without compromises on data protection and security
Your data remains GDPR-compliant within the EU, is not used for model training, and is protected according to ISO 27001. Through targeted prompt engineering, proven models, and reliable anonymization, you receive secure, resilient results.
Discover
your tailored CX solution
To better understand customers
and reduce churn rates
Customer Experience Software made in Germany
Customer Experience Software made in Germany
Customer Experience Software made in Germany
CX Pioneers, with 30+ years of industry experience
CX Pioneers, with 30+ years of industry experience
CX Pioneers, with 30+ years of industry experience
AI on board
AI on board
AI on board
Frequently Asked Questions
What is moveXM Infinity?
moveXM Infinity is a scalable CX platform for large companies and corporations. It supports complex customer experience programs across multiple markets, brands, and touchpoints – including real-time analytics, role logic, and centralized control.
What is moveXM Next?
moveXM Next is the lean solution for a quick start into Customer Experience. Companies can create their own surveys without an IT project, collect feedback, and analyze results directly in the system.
What makes moveXM stand out as a provider?
moveXM offers consulting and technology from a single source. With over 30 years of experience in the CX sector, we design customized programs for your company – no "one-size-fits-all CX." Made in Germany, closely by your side: together, we develop the exact CX program that fits you.
Which industries is moveXM focused on?
moveXM is primarily used in industries with high standards for customer service quality. Our customers come from the automotive sector, insurance, energy providers, and large service organizations.
Is my data secure with moveXM?
Yes. moveXM meets the highest security standards, is GDPR-compliant, and is operated exclusively on servers within the EU. Customer data is not used to train AI models.
Is AI integrated into moveXM?
Yes. moveXM offers integrated AI features that support real-time automatic feedback analysis, pattern recognition, and action prioritization.
Which companies are already working with moveXM?
moveXM is used by international corporations, leading brands in the automotive sector, as well as by insurance and energy companies.
What is moveXM Infinity?
moveXM Infinity is a scalable CX platform for large companies and corporations. It supports complex customer experience programs across multiple markets, brands, and touchpoints – including real-time analytics, role logic, and centralized control.
What is moveXM Next?
moveXM Next is the lean solution for a quick start into Customer Experience. Companies can create their own surveys without an IT project, collect feedback, and analyze results directly in the system.
What makes moveXM stand out as a provider?
moveXM offers consulting and technology from a single source. With over 30 years of experience in the CX sector, we design customized programs for your company – no "one-size-fits-all CX." Made in Germany, closely by your side: together, we develop the exact CX program that fits you.
Which industries is moveXM focused on?
moveXM is primarily used in industries with high standards for customer service quality. Our customers come from the automotive sector, insurance, energy providers, and large service organizations.
Is my data secure with moveXM?
Yes. moveXM meets the highest security standards, is GDPR-compliant, and is operated exclusively on servers within the EU. Customer data is not used to train AI models.
Is AI integrated into moveXM?
Yes. moveXM offers integrated AI features that support real-time automatic feedback analysis, pattern recognition, and action prioritization.
Which companies are already working with moveXM?
moveXM is used by international corporations, leading brands in the automotive sector, as well as by insurance and energy companies.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH. moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH. moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.