Learn more in our
Learn more in our
Success stories of our customers
Over 2,000 customers use tailored solutions from moveXM to better understand customers and improve their products, service, or marketing based on data.
Insurance
15% higher NPS and 25% less negative feedback at the Provinzial Group
Find out how the Provinzial Group uses the CXM software moveXM to improve customer satisfaction, recommendations, and customer loyalty across all divisions and touchpoints.
Björn Bauschus
Head of Customer Management,
Provinzial Group
Insurance
15% higher NPS and 25% less negative feedback at the Provinzial Group
Find out how the Provinzial Group uses the CXM software moveXM to improve customer satisfaction, recommendations, and customer loyalty across all divisions and touchpoints.
Björn Bauschus
Head of Customer Management,
Provinzial Group
Insurance
15% higher NPS and 25% less negative feedback at the Provinzial Group
Find out how the Provinzial Group uses the CXM software moveXM to improve customer satisfaction, recommendations, and customer loyalty across all divisions and touchpoints.
Björn Bauschus
Head of Customer Management,
Provinzial Group
Insurance
15% higher NPS and 25% less negative feedback at the Provinzial Group
Find out how the Provinzial Group uses the CXM software moveXM to improve customer satisfaction, recommendations, and customer loyalty across all divisions and touchpoints.
Björn Bauschus
Head of Customer Management,
Provinzial Group
Automotive
From thousands of comments to the most important insights
Volkswagen Group Australia uses the AI capabilities of moveXM to evaluate customer feedback faster and specifically identify areas for improvement. Learn how intelligent analyses make reporting and dealer support more efficient, saving valuable time in the daily work routine.
Shelley Rushton
Customer Insights Manager
Volkswagen Group Australia
Automotive
From thousands of comments to the most important insights
Volkswagen Group Australia uses the AI capabilities of moveXM to evaluate customer feedback faster and specifically identify areas for improvement. Learn how intelligent analyses make reporting and dealer support more efficient, saving valuable time in the daily work routine.
Shelley Rushton
Customer Insights Manager
Volkswagen Group Australia
Automotive
From thousands of comments to the most important insights
Volkswagen Group Australia uses the AI capabilities of moveXM to evaluate customer feedback faster and specifically identify areas for improvement. Learn how intelligent analyses make reporting and dealer support more efficient, saving valuable time in the daily work routine.
Shelley Rushton
Customer Insights Manager
Volkswagen Group Australia
Automotive
From thousands of comments to the most important insights
Volkswagen Group Australia uses the AI capabilities of moveXM to evaluate customer feedback faster and specifically identify areas for improvement. Learn how intelligent analyses make reporting and dealer support more efficient, saving valuable time in the daily work routine.
Shelley Rushton
Customer Insights Manager
Volkswagen Group Australia
More customer testimonials
Modern technology in customer experience management is not only indispensable, but a wise investment. This pays off, both through increased customer satisfaction and optimized workflows.
Björn Bauschus
Head of Customer Management,
Provinzial Group
Customer feedback is of invaluable value to us and helps us identify touchpoints where there is potential for improvement. We chose a holistic CXM platform to provide the best possible experience.
Sabine Junker
Head of Reader Market,
Westdeutsche Zeitung GmbH & Co. KGCustomer satisfaction is not just a promise for us – we want our customers to feel completely well looked after. With moveXM, we immediately recognize opportunities for further development, thereby creating trust, closeness, and tangible added value.
Katrin Froehlich
Head of Project and Quality Management,
Stadtwerke Bochum GmbHI think it is necessary. Modern AI tools shouldn't just be a nice-to-have - they are a really welcome upgrade that we were genuinely excited to pilot. I'd absolutely recommend it to anyone in a similar role. Colleagues managing even larger comment volumes will greatly appreciate having access.
Shelley Rushton
Head of Project and Quality Management,
Stadtwerke Bochum GmbH
We want to be as well-informed as possible about the wishes and needs of our workforce. As experience software, moveXM can help to meet these requirements through digital and anonymous employee surveys.
Thorsten Schumacher
Managing Director,
LANG Group of Companies
Modern technology in customer experience management is not only indispensable, but a wise investment. This pays off, both through increased customer satisfaction and optimized workflows.
Björn Bauschus
Head of Customer Management,
Provinzial GroupCustomer feedback is of invaluable value to us and helps us identify touchpoints where there is potential for improvement. We chose a holistic CXM platform to provide the best possible experience.
Sabine Junker
Head of Reader Market,
Westdeutsche Zeitung GmbH & Co. KGCustomer satisfaction is not just a promise for us – we want our customers to feel completely well looked after. With moveXM, we immediately recognize opportunities for further development, thereby creating trust, closeness, and tangible added value.
Katrin Froehlich
Head of Project and Quality Management,
Stadtwerke Bochum GmbHI think it is necessary. Modern AI tools shouldn't just be a nice-to-have - they are a really welcome upgrade that we were genuinely excited to pilot. I'd absolutely recommend it to anyone in a similar role. Colleagues managing even larger comment volumes will greatly appreciate having access.
Shelley Rushton
Head of Project and Quality Management,
Stadtwerke Bochum GmbHWe want to be as well-informed as possible about the wishes and needs of our workforce. As experience software, moveXM can help to meet these requirements through digital and anonymous employee surveys.
Thorsten Schumacher
Managing Director,
LANG Group of Companies
Modern technology in customer experience management is not only indispensable, but a wise investment. This pays off, both through increased customer satisfaction and optimized workflows.
Björn Bauschus
Head of Customer Management,
Provinzial GroupCustomer feedback is of invaluable value to us and helps us identify touchpoints where there is potential for improvement. We chose a holistic CXM platform to provide the best possible experience.
Sabine Junker
Head of Reader Market,
Westdeutsche Zeitung GmbH & Co. KGCustomer satisfaction is not just a promise for us – we want our customers to feel completely well looked after. With moveXM, we immediately recognize opportunities for further development, thereby creating trust, closeness, and tangible added value.
Katrin Froehlich
Head of Project and Quality Management,
Stadtwerke Bochum GmbHI think it is necessary. Modern AI tools shouldn't just be a nice-to-have - they are a really welcome upgrade that we were genuinely excited to pilot. I'd absolutely recommend it to anyone in a similar role. Colleagues managing even larger comment volumes will greatly appreciate having access.
Shelley Rushton
Head of Project and Quality Management,
Stadtwerke Bochum GmbHWe want to be as well-informed as possible about the wishes and needs of our workforce. As experience software, moveXM can help to meet these requirements through digital and anonymous employee surveys.
Thorsten Schumacher
Managing Director,
LANG Group of Companies
Discover
your tailored CX solution
To better understand customers
and reduce churn rates
Customer Experience Software made in Germany
Customer Experience Software made in Germany
Customer Experience Software made in Germany
CX Pioneers, with 30+ years of industry experience
CX Pioneers, with 30+ years of industry experience
CX Pioneers, with 30+ years of industry experience
AI on board
AI on board
AI on board
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH. moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH. moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.
Your customized demo – schedule an appointment
You can expect no standard demo. We will discuss with you how our CX solutions work for your individual use cases.
Success Stories
Newsletter
Hosted & Made
in Europe
Data storage
in Europe
Certified data security
ISO 27001
Certified Quality Management
ISO 9001:2015
© 2026 moveXM GmbH.
moveXM is a registered trademark.